Reference

Terms Conditions for Your BJ77 Come Account

These Terms & Conditions set out how your BJ77 Come account works — from opening it with a valid mobile number to funding it through bKash, Nagad or Rocket.

Account EligibilityPayment TermsFair Play RulesDispute Steps
BJ77 Come Terms Conditions for Your BJ77 Come Account
ACCOUNT DATA CARE

How We Handle Your Account Data

Account security under these Terms isn't just a checkbox — it shapes how long we keep your data and who can request a change. We store verification documents and wallet-matching details only as long as needed for compliance and dispute checks, cookies handle your session so you're not logged out mid-transaction, and every login runs through an OTP tied to your registered mobile number. If you want your account data corrected or removed once your wallet history is settled, support is where that request starts.

Verification Records

We keep the ID and wallet-matching details you submit during account verification only as long as needed to confirm a bKash, Nagad or Rocket transaction and to meet the record checks these Terms require.

Cookies & Session Data

Our site uses cookies to keep you logged in between page loads and to remember your device for faster access — you can clear these anytime through your browser or app settings.

Login Security Steps

Every login runs through the OTP sent to your registered mobile number, and we lock an account automatically after repeated failed attempts until you reset your password through support.

Requesting A Change

If you want a copy of your account data, a correction, or removal once your wallet history is settled, send a written request through support and we'll confirm the steps and timeline with you directly.

TERMS SUPPORT DESK

Where To Raise A Terms Question

Most questions about these Terms & Conditions come down to one thing — how a specific clause affects your account or your last bKash, Nagad or Rocket transaction. We keep three contact paths open so you're not stuck reading legal text alone: live chat inside the app for quick clarifications, a payment-dispute channel for wallet mismatches, and a written complaints route for anything that needs a formal record. Whichever path you use, have your registered mobile number ready — it's how we pull up your account history and answer accurately instead of guessing.

Account & Terms Queries Message our support team through the in-app chat if a clause about deposits, withdrawals or account closure isn't clear — we'll point you to the exact section and explain it in plain terms.
Payment Disputes If a bKash, Nagad or Rocket transfer doesn't match your account balance, send your transaction reference number through support so we can check it against our payment log before any Terms action is taken.
Written Complaints For a formal dispute tied to these Terms & Conditions, put your request in writing through the support form and include your registered mobile number so we can trace the account history.

Terms & Conditions Questions You Might Ask

Before you scroll through the questions below, know that these answers are a plain-English summary, not a replacement for the full Terms & Conditions text. We wrote them from the queries that actually reach our support desk — account eligibility, wallet disputes tied to bKash, Nagad or Rocket, and what happens when we update a clause. If your situation doesn't match anything here, the support paths above will get you a direct answer tied to your own account record.

Yes — once you complete registration with a valid mobile number, these Terms cover your account, whatever wallet you use to fund it, subject to your local law and eligible region.

Yes, a single wallet is fine — many accounts run on bKash alone, though adding Nagad or Rocket later gives you a backup path if one wallet app is temporarily unavailable.

We post the revised page with a new effective date, and any change applies from that date forward — we don't rewrite past transactions, so your account history stays as recorded.

Send a closure request through support with your registered mobile number; we'll settle any pending bKash, Nagad or Rocket withdrawal first, then confirm the account is closed under these Terms.

Yes — payment disputes fall under both these Terms and your wallet provider's own rules, so we ask for your transaction reference number before we can look into a Nagad or Rocket transfer.

No — access depends on your local law and eligible region, and these Terms don't override any restriction that applies where you're connecting from; check local rules before you register.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.